Kevin Talbot (kev-in tal-bot) n. 1 a creative, solutions-oriented manager with experience in the fields of sales, marketing, social media and public relations. 2 one who excels in start-up environments and thrives on turning the pressure of deadlines into exemplary service for any employer or client. 3 one who adapts well and learns quickly, enjoying the opportunity to broaden one’s knowledge-base on the job.
Sales, Marketing & PR Consultant
01/2009–Present Self-Employed New York, NY & Los Angeles, CA
Provided a range of services including marketing and PR development, copywriting, and social media community management. Clients include: Dolby, Baker University, Guerilla PR, Plug Marketing, Intrepid Sea, Air & Space Museum, Fishtank Ensemble, EA Productions, CW Publications, KILLSONIC, SP Controls, Find Art Films, Electric Meter Room Records.
Seasonal Leasing Coordinator
05/2010 – 09/2010 Tishman Speyer Properties New York, NY
04/2012 – 09/2012 Compass Rock Real Estate New York, NY
Managed lease signings for 11,200 unit residential property, Peter Cooper Village/Stuyvesant Town. Walked clients through the extensive process. Included detailed study of 55 page lease document and New York rental regulations. Trained new leasing hires. Assisted in multiple transitions of property management.
Concierge Program Manager
08/2009 – 05/2010 Intrepid Sea, Air & Space Museum New York, NY
Progressed from consultant to full-time employee to oversee the hotel market segment for the Group Sales Department. Primary objective was outreach to New York City’s concierges via face to face meetings, phone and email campaigns. Responsibilities included authoring a quarterly newsletter which kept concierges up to date on new developments at the museum, managing production of all relevant sales collateral and representing the museum at industry networking events and trade shows.
04/2008–11/2008 Statue Cruises LLC Jersey City, NJ
Produced and coordinated the 2009 Sales & Marketing budget, ad placements, and PR campaign. During the company’s start-up phase, the Statue Cruises brand was cultivated and managed through signage, web development, and marketing campaigns. Managed production of marketing materials with the company’s west coast office and its ad agency. Created the first combo tickets in the history of the Statue of Liberty, partnering with other New York City attractions. Provided on-site management for film and photo shoots, as well as organized and produced networking events with other attractions.
Marketing Representative – Top of the Rock
02/2006–04/2008 Tishman Speyer Properties New York, NY
Managed outreach to hotel concierges through phone, email, and networking events throughout NYC, playing a central role in stimulating this market segment, which grew 15 times larger during my tenure at TOR. Authored materials for specialty, web, and mass market release as well as editing the work of other contributors, including special projects such as audio tour scripts. Worked alongside management and outside partners to craft content and develop a stunning website user experience and maintained the website through a proprietary CMS and social media tools.
Trained six new hires for the Sales & Marketing Department. Developed best practices and tutorials used by both the Sales & Marketing and the Operations team. Coordinated incoming and outgoing sales and customer service concerns for general consumers, groups, and hospitality industry clients.
10/2005–02/2006 Top of the Rock Observation Deck New York, NY
Supervised Host staff and guests for a given floor. At peak, this meant overseeing as many as 12 employees and 1000 customers per hour. Also trained employees in a variety of positions. This position was my first in New York City, which resulted in two promotions before moving to the parent company, Tishman Speyer.
Freelance Writer & Publicist
06/1997–03/2006 Self-Employed Boston, MA & New York, NY
Produced news articles, interviews, web content, and technical writing. Authored press releases and created press packets, serving as publicist liaison between client and media interests, garnering coverage for projects and publications.
02/2000–05/2002 Weekly Dig Boston, MA
Researched, interviewed and profiled a wide variety of subjects, from rock musicians to politicians for this Boston alt-newsweekly. Provided reviews of movies, books, and CDs from local and national acts.
Internet Operations Specialist
11/1999–08/2000 People2People.com Boston, MA
Drafted and edited form letters and website content in this customer service role. Developed solutions for easier website interface, working in close relationship with marketing and technical departments to ensure a unified vision for this personals website.
Microsoft Office – 15 Years * Copywriting – 13 Years * Customer Service – 13 Years * Editing – 10 Years * Social Media – 8 Years * Leadership and Training – 7 Years
2007 Concierge Choice Award Winner – Best Attraction – Top of the Rock
2009 Concierge Choice Award Nominee – Best Attraction – Intrepid Sea, Air & Space Museum
2010 Concierge Choice Award Winner – Best Attraction – Intrepid Sea, Air & Space Museum
Contact: ktalbot at gmail dot com